Can't Access the 2018 Mastering Diabetes Online Summit Interviews?

If you are experiencing problems accessing the interviews, then please take the following steps to solve this problem:


Your Browser May Be Blocking Cookies

If your browser blocks cookies, then you will keep getting redirected back to the registration page when visiting any internal summit pages. Please follow these steps, in order:


Please ensure that your browser accepts cookies by clicking HERE and following these directions carefully.


You May Be Using a Different Device

If you registered for the summit using one device but then attempt to access the summit using another device, sometimes you can get blocked from watching the interviews.

You can only watch the interviews using the same device that you used to register.

Please make sure that you are watching the interviews on the same device that you used to register, otherwise please register for the summit once again using your secondary device.


Start a Live Chat if Step 1 and Step 2 Don't Fix the Problem

If step 1 and step 2 above do not fix your problem, please click on the chat icon below and start a live chat with our support staff. We will do our best to help you in a timely manner, to get you up and running in no time.

Copyright 2018, Mastering Diabetes