The purpose of the app is to create a seamless user experience so that you can chat with your coach, log your daily actions, and learn information in one central location.

Yes, the app content offers an enhanced experience compared to the online course. It includes the latest research findings and up-to-date information, providing you with the most current insights into health and wellness practices. While the core principles remain consistent, the app offers exclusive content and features not found in the online course, making it a valuable companion for your health journey.

No, there's no need to follow the online course content if you're using the app. The app is designed to provide you with a comprehensive health coaching experience, with all the necessary information and tools to help you achieve your wellness goals. You can enjoy the full benefits of our program solely through the app, making it convenient and accessible for your health and lifestyle needs.

Yes, the app is free to download, but using the app requires a paid coaching program. To sign up, click here: https://www.masteringdiabetes.org/schedule-a-personalized-discovery-call/?utm_source=website&utm_medium=web&utm_campaign=menu_personalized_coaching

Using the app requires a paid coaching program. To sign up, click here: https://www.masteringdiabetes.org/schedule-a-personalized-discovery-call/?utm_source=website&utm_medium=web&utm_campaign=menu_personalized_coaching

If you forgot your password, click "Forgot Password" on the main screen and follow instructions.

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The questionnaire with 50+ questions is an essential part of tailoring your health coaching experience to your specific needs and goals. By providing comprehensive information, you enable your coach to create a personalized plan and offer guidance that is truly tailored to you. We understand that not all questions may be applicable, so you have the option to skip any questions that you don't wish to answer. This ensures that your health journey with us is as effective and individualized as possible.

We understand the frustration, and we're here to help. To ensure that your answers are saved and your health evaluation is complete, please make sure to click the "Submit" button after answering all the questions. This step is crucial to save your progress and ensure you receive the best guidance from our health coaching program.

To add a profile picture, click on the "Me" icon on the bottom right of the app, then click on the gear icon on the top right, then click on the pencil icon on the top middle of your screen. You'll be able to add an image or take a new photo.

Currently, you will need to clear notifications one by one. We understand that this process can be less convenient, and we are actively working on improving this feature to make it more user-friendly.

For iPhone:
Open the "Settings" app on your iPhone.
Scroll down and tap "Notifications."
You'll see a list of your installed apps. Find and select the app for which you want to turn off notifications.
Toggle off the "Allow Notifications" switch. This will disable notifications for the selected app.

For Android:
Open the "Settings" app on your Android device.
Scroll down and tap "Apps & notifications.
Under "App info," you'll see a list of your installed apps. Find and select the app for which you want to turn off notifications.
Tap "App notifications."
Toggle off the switch for "Allow notifications." This will disable notifications for the selected app.

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To unlock and advance to the next lesson, it's essential to complete each lesson in order. This ensures that you build a strong foundation of knowledge and skills before moving on to more advanced content.

Click on the "Me" icon on the bottom right of the app, then click on the gear icon on the top right, then read the version of the app on the bottom of your screen.

Coming soon, we are working on this feature.

Coming soon, we are working on this feature.

Private messaging with your coach is available through our upgraded private coaching service. By choosing this option, you'll have direct and exclusive communication with your coach, allowing for personalized guidance and support tailored specifically to your needs. If you're interested in private coaching please email [email protected].

We strongly recommend using the app as an integral part of your success in our program. It provides you with daily accountability and allows you to have regular communication with your coach. These features are key to helping you stay on track, receive timely support, and make the most of your health coaching experience.

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