How Can We Help You?

If you need assistance accessing the interviews from the 2019 Mastering Diabetes Online Summit, accessing the All-Access Pass, or are having any technical website issues, please follow the steps outlined below:

1

Read the FAQ

Please read the FAQ below before starting a live chat or sending us an email. Often times, the FAQ has the answer to your question and can save you large amounts of time. 

2

Live Chat

Click on the chat icon at the bottom of the screen on any device and you can initiate a live chat with a customer service representative. This is the fastest way to receive support. 

3

Email Our Team

If you cannot find the answer to your question in the FAQ or by starting a live chat, then feel free to send us an email by clicking here. Because we receive a high volume of email, this is the slowest way to receive support.

Frequently Asked Questions

Frequently Asked Questions

I can't seem to access the interviews, and keep getting redirected to the registration page. What is going on?

For how long will the interviews be available?

How do I access the registration bonuses?

I don't use Facebook, can I still watch the summit?

Copyright 2019, Mastering Diabetes