Please read the FAQ below before starting a live chat or sending us an email. Often times, the FAQ has the answer to your question and can save you large amounts of time.
Click on the chat icon at the bottom of the screen on any device and you can initiate a live chat with a customer service representative. This is the fastest way to receive support.
If you cannot find the answer to your question in the FAQ or by starting a live chat, then feel free to send us an email by clicking here. Because we receive a high volume of email, this is the slowest way to receive support.
If you are experiencing problems accessing the interviews, then please take the following steps to solve this problem:
(1) If your browser blocks cookies, then you will keep getting redirected back to the registration page when visiting any summit pages. Please ensure that your browser accepts cookies by clicking here.
(2) If you registered for the summit using one device but then attempt to access the summit using another device, sometimes you can get blocked from watching the interviews. Please make sure that you are watching the interviews on the same device that you used to register, otherwise please register once again using a new device.
All interviews will be available for free until 11:59pm on March 15, 2019. Four new interviews become available everyday, and from the moment a video becomes live, it is available until 11:59pm on March 15, 2019.
If you would like to access the interviews at your leisure or watch them after 11:59pm on March 15, 2019, you can purchase the All-Access Pass to get lifetime access to the video files, audio files, and transcripts.
Within minutes after registering, you should have received an email that gives you access to the summit bonuses. If you did not receive that email, please check your SPAM folder, or if you are using Gmail please check your "Social" or "Promotions" tabs.
Yes, the summit is not being broadcasted on Facebook, it is only being broadcasted on our website. If you are not a member of Facebook, you can still access the summit without any problems. Click here to get access to the schedule page to get access to your free sessions.